eoincostello

Small businesses lack awareness of support services available to them

In Supports for SMEs on December 28, 2012 at 5:48 pm

A recent EU report, ‘Support Services for Micro, Small and Sole Proprietor Businesses in Europe’ (supportservices-studyresults_4128) produced the following main findings around support services:

  • ƒ participation rates in support services by small businesses are quite low;
  • ƒ women, highly educated and growth-oriented entrepreneurs make the most use of support services;
  • ƒ an external identification of the needs of small businesses is required;
  • ƒ small businesses lack awareness of support services;
  • ƒ small businesses prefer direct contact with support service providers;
  • ƒ small enterprises prefer locally available services;
  • ƒ more tailor-made and more targeted services are needed;
  • ƒ there is a lack of satisfaction with the services provided.
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